Mobile tickets from Trainline

When it comes to the day to day things, it’s fair to say we are creatures of habit. From your morning routine to your daily lunch order, it’s easy to fall into the same patterns and repetitions… The same can be said about your commute. Whether you’re a frequent traveller or a once-in-a-blue-moon train-user, when we arrive at the station, we all tend to make a bee-line for the ticket machine to print off our paper tickets for the journey ahead.

But what if we told you there was a better way? Read on to see why your paper tickets are perhaps not the most practical way of getting from A to B. There is just so much that they can’t do.

They can’t help you avoid queues

Yes, as Brits, queuing is quite literally (except not really) part of our DNA. But when it is 8.15am and the queue at the ticket office is 10-person deep, it’d be nice to ditch the line and jump straight on the train. With mobile tickets, there is no need to print, all you need is a bit of battery on your phone and you’re good to go. So, no more getting mildly agitated by the person rummaging in their purse to pay for their ticket with loose change.

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 They can’t make your journey smoother

Paper tickets have just enough information for you. Your destination, the time of departure, the price… But if there is a delay or alteration, you won’t know until you’ve arrived at the station – and that’s not very handy. Get yourself a mobile ticket on the Trainline app and you’ll have access to live train times and updates. Plus, if you are running late and need to know what platform to make the mad dash to, you can check while on route to the station. Talk about streamlining your journey!

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 They can’t help you save the planet

Yeah you can recycle, but who needs the extra hassle? Rather than wasting paper, download the Trainline app and you’ll be doing your bit to save the planet. Pretty sweet huh?


They can’t save you space

We’ve all been there – the moment of panic when you can’t find your debit card amongst the wads of tickets and receipts. When your ticket is on your phone, you no longer need to have a weekly clear out and you won’t have to shuffle between 30 identical tickets to find the one with the correct date on it. Your ticket will be right in your hand in just a couple of taps. Keeping you, and the train conductor, happy.

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They can’t be changed from the comfort of your bed

Need to cancel your trip? Realised you need to leave a bit earlier than anticipated? With paper tickets, this would normally mean a trip to your local station’s ticket office. Switch to mobile, and you can cancel or change your tickets* from the comfort of your bed (or the discomfort of your office computer). Saving you time, as well as the effort of coming up with a good excuse for why you’re needing a refund…

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Convinced to make the switch? Find out if your route is one of the 45% that are available with mobile tickets and download the Trainline app here to start streamlining your journey.

Train Tickets from Trainline

*available for selected ticket types, terms and conditions apply.

7 thoughts on “5 things your paper train ticket can’t do

  1. Hi Caroline, Fortunately you can now send an expense receipt directly to an email account of choice, or link directly with Concur or Expensify to make it simple.

  2. Yes, you can buy more than one mobile ticket at a time, but only if you’re travelling together.

  3. I already have a paper ticket for next week. If I download the train app, will the ticket details appear on the app or will I have to wait for a new booking

  4. Hi Cynthia,

    You’ll be able to look up live journey information for your journey, but booking specific details will only be available if you were logged into your Trainline account when you booked.



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