Mobile Tickets Beat Queues

It’s seen as a traditionally British pastime, but Trainline research reveals the things we’re happy to queue for – as well as the situations where the need to wait in line drives us to frustration and anger! The research, released to mark a huge increase in the purchase of mobile train tickets, also shows that those waiting in line to buy traditional paper tickets on a daily basis are wasting an average of over three months of their working lives waiting in line.

Key findings:

  • Over half of us turn a blind eye to queue-jumpers
  • Londoners are the most likely to skip a queue
  • We’re wasting 3½ months of our working lives queuing to buy train tickets
  • The use of mobile train tickets now equals those booking cabs via mobile apps

Discover more with the taming of the queue infographic below:


Train Tickets from Trainline

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